Privacy Policy

TABLE OF CONTENTS
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  1. ABOUT THIS POLICY
  2. DEFINITIONS AND INTERPRETATIONS
  3. THE PURPOSE UNDERPINNING DATA COLLECTION
  4. THIRD PARTY WEBSITES
  5. HOW FULL SPECTRUM CARE COLLECTS YOUR PERSONAL INFORMATION
  6. COOKIES
  7. RETENTION OF DATA
  8. DISCLOSING YOUR PERSONAL INFORMATION
  9. INFORMATION SECURITY
  10. INTERNATIONAL TRANSFER OF PERSONAL INFORMATION
  11. CONSENT OF PROCESSING BY THIRD PARTY SERVICE PROVIDERS
  12. DATA SUBJECT RIGHTS
  13. CHANGES TO THIS POLICY
  14. GENERAL
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ABOUT THIS POLICY
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This Policy describes how Full Spectrum Care (Pty) Ltd (“Full Spectrum Care”) Processes Personal Information that it collects and/or receives from you. Full Spectrum Care is a “Responsible Party”, meaning we are responsible for deciding how we hold and use your Personal Information. We are required under data protection legislation to notify you of the information contained in this Privacy Policy. This Policy applies to all Data Subjects who visit Full Spectrum Care’s website, use Full Spectrum Care’s services, and all Data Subjects whose Personal Information is Processed by Full Spectrum Care.
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DEFINITIONS AND INTERPRETATIONS
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In this Policy, unless the context indicates otherwise, the following words and expressions bear the meanings assigned to them:

  • “Data Subject” or “You” refers to any person to whom the Personal Information relates, as contemplated in POPIA.
  • “IO” means the Information Officer of Full Spectrum Care.
  • “Full Spectrum Care”, “Us” or “We” refers to Full Spectrum Care (Pty) Ltd, the provider of the services.
  • “Personal Information” refers to any information relating to an identified or identifiable living natural person, including names, race, gender, marital status, and contact details.
  • “Policy” refers to this Privacy and Data Protection Policy.
  • “POPIA” means the Protection of Personal Information Act, 2013.
  • “Processing” or "Process" means any activity that involves the use of Personal Information.
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THE PURPOSE UNDERPINNING DATA COLLECTION
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Full Spectrum Care collects your Personal Information to provide, maintain, and improve the user experience and the performance of related services, including:

  • Establishing and verifying your identity.
  • Performing services you request.
  • Communicating with you.
  • Conducting market research.
  • Complying with legal obligations.
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THIRD PARTY WEBSITES
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This Policy does not extend to, and we are not responsible for, the privacy practices of any third parties, including linked sites.
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HOW FULL SPECTRUM CARE COLLECTS YOUR PERSONAL INFORMATION
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We collect Personal Information in several ways, including:

  • When you sign up for our services.
  • Through forms on our Website.
  • From surveys or comments posted on our Website or Social Media Platforms.


Full Spectrum Care will never disclose, share, or sell your data without your consent, unless required by law.
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COOKIES
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By accessing our Website, you consent to the collection of your browsing data via Cookies. Cookies are used to personalize content, provide social media features, and analyze traffic.
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RETENTION OF DATA
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We will retain your Personal Information only as long as necessary for the purposes set out in this Policy.
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DISCLOSING YOUR PERSONAL INFORMATION
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We will not disclose your Personal Information except for the purposes set out in this Policy or with your permission.
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INFORMATION SECURITY
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While we strive to protect your Personal Information, we cannot guarantee its absolute security. We employ various safeguards to mitigate risks of unauthorized access.
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INTERNATIONAL TRANSFER OF PERSONAL INFORMATION
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Your Personal Information may be transferred to servers outside of your country of residence, where the data protection laws may differ.
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CONSENT OF PROCESSING BY THIRD PARTY SERVICE PROVIDERS
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By using our services, you consent to the Processing of your Personal Information by third-party providers.
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DATA SUBJECT RIGHTS
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Data Subjects have rights regarding their Personal Information, including access, correction, deletion, and the right to lodge a complaint.
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CHANGES TO THIS POLICY
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We may update this Policy at any time by publishing an updated version on our Website.
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GENERAL

It is not mandatory to provide Personal Information; however, some information may be required to comply with legal obligations or to provide our services effectively.